Revised: March 29, 2020
Re: A note to our community about the coronavirus (COVID-19)
Dear Clients & Friends,
As the coronavirus (COVID-19) continues to affect local communities and global economies, we want you to know that maintaining business continuity is a priority for us. We have implemented an action plan that is in place to minimize disruptions and impacts to you so that we can still offer the same level of superior service and support you have come to expect from our team.
Protecting our clients and staff
We have implemented procedures to protect the health and safety of our staff, clients and community.
Our offices continue to be here to help and serve you. However, we are temporarily under CDC protocols at this time to protect our clients and staff for the duration of the pandemic and tax season.
Our firm is available to serve you
Our firm remains open online for the duration of the government order to close businesses in our area and we remain available to serve you online and as otherwise stated below. Please note that response times and mailing of outbound packages and/or processing of inbound packages and mail items may be delayed or postponed as necessary for the duration of the virus pandemic.
POMPANO OFFICE CLIENTS:
If staff is not available, the hours for dropping off your tax information or picking up your completed return are as follows:
Monday & Wednesday & Friday - 9:00 AM – 3:00 PM
Please ring bell for service. If no answer, please bear with us and come back later. Calling first to confirm is best.
Days and hours are subject to change without notice given the pandemic situation so please call ahead if you wish to confirm prior to coming to our office.
You may also call or email us for other options including online portal and secure email for giving us your documents, receiving your completed tax return, and/or paying any invoices.
DELRAY OFFICE CLIENTS:
We intend to be available as long as feasible at normal business hours – either from our office location or remotely, however we do suggest limiting in-person contact with our office and either mailing, emailing or dropping off your information (it can be slipped under our front door) without person to person contact. For the time being, until further notice, we are no longer accepting in-office appointments. Please call or email us for additional information as needed.
COVID-19 has probably caused some concerns about your financial well-being. However, there are relief measures available that may benefit you, such as:
Resources are also available to address some of your concerns.
Our commitment to you
Whether you have tax or financial planning questions or need advice on ways to navigate business challenges, we’re here for you. If you have any questions or concerns, please don’t hesitate to contact us. Our Partners and Team are shown at the Firm Partners and Our Team tabs.
During this unpredictable and challenging time, it’s more important than ever to stay connected. We’re in this together.
Thank you for your continued support.
Hinkle, Richter & Rhine, LLP
Hinkle, Richter & Rhine, LLP
(The links below are active in the message above and are the same links.)